Updated at 2022-06-10
To help explain things as clearly as possible in this return & refund policy, every time any of these terms are referenced, are strictly defined as:
Company: When this policy mentions “Company”, “we”, “us”, or “our”, it refers to Gingershot – The Original, Lange Viestraat 2b, 3511BK, Utrecht, The Netherlands that is responsible for your information under this Return and Refund Policy.
Customer: Refers to the Company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
Service: Refers to the service provided by Gingershot.store as described in the relative terms (if available) and on this platform.
Website: Gingershot.store site, which can be accessed via this URL.
You: A person or entity that is registered with Gingershot.store to use the Services.
Thank you for shopping at Gingershot.store. We appreciate the fact that you like to buy the shots we produce. We also want to make sire you have rewarding experience while you’re exploring, evaluating, and purchasing our products.
If there’s something wrong with the product you bought, or if you are not happy with it, you have 14 days to issue a refund and return your order.
If you would like to return a product, the only way would be if you follow the next guidelines:
We at Gingershot.store commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry about unnecessarily about your order. If you have purchased via Online payment, Than you will be refunded ounce our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Gingershot.store is not liable for damages that are caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
Gingershot.store is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had a free shipping in the first place, the customer has to pay for the shipping in return.
By using our platform, registering an account, or making a purchase, you hereby consent to our Return and Refund policy and agree to its terms.
Should we update, amend or make any changes to this document so that rather accurately reflect our service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the service, you will be bound by the updated return and refund policy. If you do not want to agree to this or any updated return and refund policy, you can delete your account.
If, for any reason, you are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.